Privacy Policy

Last Updated: 25 Feb, 2024

 

Introduction:

Welcome to Mera iLaaka, a service provided by Onesimum Solutions Private Limited ("we," "us," or "our"). This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our app. By accessing or using Mera iLaaka, you agree to the terms outlined in this Privacy Policy.

 

Information We Collect:

 

1. Personal Information:
• When you sign up for Mera iLaaka, we collect information like your name, email address, and phone number to create and manage your account.
2. Location Data:
• To connect you with local shopkeepers, we collect your device's location data. You have the option to control and disable location services in your device settings.
3. Usage Information:
• We gather information about how you interact with Mera iLaaka, including the pages you visit, the products you view, and your interactions with other users.

 

 

How We Use Your Information:

 

1. Connecting Users and Shopkeepers:
• Your information helps us match you with local shopkeepers in your area, enhancing your shopping experience.
2. Personalization:
• We use your preferences and interactions to personalize your Mera iLaaka experience, showing you relevant products and offers.
3. Improving Our Service:
• Your feedback and usage patterns contribute to the improvement of Mera iLaaka. We analyze this data to enhance our app's functionality and user experience.

 

Sharing Your Information:

 

1. Disclosure of User Data:

 

1. Third-Party Relationships:

• Mera iLaaka may establish relationships with other parties and websites to enhance our services. This Privacy Policy does not cover products or services offered by these third parties. Users are advised to review the privacy policy of such third parties before responding to their offers.

 

 

1. Sharing with Third Parties:

• We may share User data with third parties, banks, financial institutions, credit agencies, or vendors to enable them to offer products or services to users. While we implement measures to secure User Data, we cannot guarantee complete protection from risks.

1. Public Availability:

• Information voluntarily uploaded by users, including product details and images, may be made publicly available on the Platform. Users should exercise caution when sharing personal or proprietary information.

1. Internal and External Access:

• User data will be retained by Mera iLaaka and may be accessible by our employees, Service Providers, and third parties engaged for Mera iLaaka-associated purposes.

1. Necessary Disclosures:

• When required, Mera iLaaka may share user data with professional advisers, law enforcement agencies, insurers, government, regulatory bodies, affiliate companies, and other service providers.

1. Service Enhancement:

• Data may be shared to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of Mera iLaaka services.

1. Legal Compliance:

• We collect and use personal information to comply with laws, such as identity verification and fraud prevention.

1. Fraud Prevention:

• Personal information is used to prevent and detect fraud and abuse, ensuring the security of our sellers, customers, and advertisers.

 

1. Right to Update User Data:
• Under applicable laws, users have the right to access personal information held by Mera iLaaka and request updates or corrections.

 

1. Cookies:

 

1. Definition:

• Cookies are small text files sent by web servers to web browsers, allowing servers to recognize users each time they request a page.

1. Purpose:

• We use cookies to identify user behavior, enhance user convenience, prevent fraudulent activity, improve security, and provide personalized content and offers.

1. Types of Cookies:

• i. Technical Cookies: Necessary for users to move around our platform and use its features. These cookies allow our platform to remember users' previous actions within the same browsing session.
• ii. Analytical Cookies: Used to analyze how our platforms are used and how they are performing. For example, cookies help us know which state you are in when you request a service, enabling us to base content on your location.
• iii. Functionality Cookies: Allow our platform to remember the choices you make when you visit, providing enhanced, personalized features based on your language preference and region.
• iv. Advertising and Retargeting Cookies: Save information from users' browsing history to record their interests and browsing path on our platform. These cookies may be used for retargeting, allowing advertising partners to target ads to users on other websites based on their visit to our platform.

 

Minors:

• The platform and its contents are not specifically targeted to minors (those under the age of 18). If a minor provides personal information without parental or guardian consent, the parent or guardian should contact us for data removal.

 

Data Retention:

• We retain users' personal information in accordance with applicable laws, for a period no longer than required for the purpose for which it was collected or as required under any applicable law. However, we may retain data related to you if we believe it may be necessary to prevent fraud or future abuse. We may continue to retain your data in anonymized form for analytical and research purposes.

 

Users' Rights:

• We take every reasonable step to ensure that your personal information is accurate, and any information you inform us is inaccurate is erased or rectified. You may access, correct, and update your personal information directly through the functionalities provided on the platform.

Thank you for trusting Mera iLaaka and Onesimum Solutions Private Limited with your information. If you have any questions or concerns, please contact us at [[email protected]].

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